MEDKITA'S EXPERTISE IS UNSURPASSED
The Centers for Advanced Orthopedics (CAO), the largest orthopedic group in the country, embarked on a Physical Therapy Improvement project to improve operations, compliance and revenue in all its physical therapy practices. After a thorough RFP process, Medkita was chosen as the consulting firm to lead this initiative.
Medkita performed their on site Clinic Efficiency Assessment on all of CAO’s 38 physical/occupational therapy clinics and provided each clinic with its own customized, comprehensive report addressing the following areas of operation: clinical, front desk, billing, customer service and compliance. Medkita’s reports were based on statistical analysis as well as clinical and operational observations. The reports were extremely thorough and valuable in highlighting areas of potential missed revenue and operational efficiency opportunities.
Because all of Medkita’s consultants are physical therapists with expertise in management and operations, the assessment process was smooth and was extremely well received by our administrators and especially our therapy staff. Medkita consultants were all very knowledgeable, professional and personable and were able to put the staff at ease during their visits.
Medkita far exceeded CAO’s expectations by providing exceptional services and operational analyses and recommendations which were invaluable to CAO. CAO continues to utilize Medkita’s services for coding and compliance training and implementation services for many of its divisions. I would highly recommend Medkita to evaluate your physical therapy practice. In my estimation, their expertise is unsurpassed and the value they provide far exceeds the cost. Even if you think your physical therapy practice is well run, which many of us do, Medkita’s assessment will show you how to improve it. Engaging Medkita was one of the best business decisions our company has made!
Dennis Tritinger, Executive Director
The Centers for Advanced Orthopedics